It’s not simply QA. It’s
And one of the most reliable ways to accelerate delivery.
Most QA is treated as a checkpoint.
INFORCE Quality Assurance (IQA) is designed to do much more.
By combining deep insurance knowledge, disciplined testing practices, and tightly integrated collaboration with development and business teams, IQA helps carriers improve software quality, increase delivery velocity, and reduce the waste that drags down complex initiatives.
WHY MOST QA UNDERDELIVERS
Too often, QA is brought in too late, staffed too thinly, or treated too narrowly. The result is familiar:
- Defects discovered near release
- Software that is error-prone and difficult to maintain
- Missed deadlines and expensive delays to market
- Incomplete or partially functional applications
- Additional costs to fix issues and bugs
- Significant damage to your reputation
In these environments, QA becomes a drag on delivery instead of a driver of progress.
WE DON’T JUST TEST SOFTWARE. WE IMPROVE THE DELIVERY ENGINE.
At INFORCE, we view Insurtech Quality Assurance as a strategic lever for better execution. IQA is built to strengthen the entire software delivery lifecycle by helping teams:
- Identify issues earlier
- Reduce friction across workstreams
- Improve communication between QA, BAs, and developers
- Increase confidence in releases
- Create more predictable, efficient testing operations
This is not QA as a passive support function.
This is QA as a force multiplier.
MODEST INVESTMENT. MAJOR RETURNS.
When QA is done at a high level, its impact extends far beyond defect detection. IQA has helped clients achieve:
- 10% or more greater developer capacity
- Up to 20% improvement in user story velocity
- Up to 25% fewer duplicate defects
- 4–5 hours returned per developer per week
- Lower production defect counts across workstreams
- Stronger sprint performance than internal and outsourced QA teams
In one engagement, 8 INFORCE QAs replaced 17 incumbent QA resources while increasing delivery capacity and efficiency. That’s why IQA often does more than justify its cost. It changes the economics of delivery.
THIS ISN’T JUST A BETTER QA TEAM. IT’S A BETTER MODEL OF INSURTECH QUALITY ASSURANCE.
Insurance-Savvy by Design
Our QA professionals are trained and tested on the same curriculum studied by those pursuing P&C insurance licensing. That insurance fluency helps them catch issues others miss and understand the business implications behind what they test.
Proactive, Not Passive
We do not simply execute test scripts. We investigate, question, and follow evidence. That means surfacing issues sooner and helping teams make smarter decisions earlier.
Better at Seeing the Ripple Effects
Because we understand both insurance operations and insurance software, we are better equipped to anticipate how a change in one area may affect another.
Built for Teamwork
Our QAs do not operate in silos. They work closely with business analysts and developers to speed up resolution, improve clarity, and keep delivery moving.
Smart About Manual and Automation
We know when manual testing is the right choice, when automation delivers greater value, and how to combine both in ways that improve speed, coverage, and efficiency.
THE QA SUPPORT YOU NEED. AT THE LEVEL YOU NEED IT.
Depending on the engagement, IQA can support a broad range of services, including:
- Manual Testing
- Test Automation
- Managed Testing Services
- Test Documentation
- QA Consulting and Optimization
- DevOps-aligned Continuous Testing
We provide support across testing needs such as:
- Functional Testing
- Integration Testing
- API Testing
- Regression Testing
- Smoke Testing
- UAT Support
- Performance & Load Testing
- Disaster Recovery Testing
Whether you need an individual QA, a QA lead, automation specialists, or a fully managed QA function, we can tailor the model to fit your environment.
TRAINED. TESTED. TRUSTED
Every IQA team member is purpose-built for high-stakes delivery. Our QA analysts are:
- ISTQB certified
- Trained in insurance domains they actively support
- Prepared through INFORCE Academy training tied to platform, role, and implementation context
- Equipped to communicate clearly and work within client business hours
This isn’t generic outsourced QA.
It’s a disciplined, insurance-focused testing capability designed for real-world carrier environments.
IF ANY OF THIS SOUNDS FAMILIAR, YOU’RE EXACTLY WHO IQA IS BUILT FOR.
- Developers are spending too much time validating and revalidating
- Testing artifacts are disorganized across tools and teams
- Automation exists, but not in a way that is cohesive, scalable, or easy to maintain
- Work is slowed by time zone lag
- QA, BA, and development teams are too disconnected
- Too many issues are still being caught late
- QA lacks insurance context
- Too much bad or untested code is making it to UAT or pre-production
These are not isolated issues. They are symptoms of a QA model that is not pulling its weight.
IQA is designed to change that.
START SMALL. SEE A BIG DIFFERENCE FAST.
One QA resource
A small embedded team
A focused automation or process optimization engagement
A managed testing function for a specific initiative
It’s a practical way to test the waters, experience the INFORCE working model, and see firsthand how stronger QA can improve the larger program. And unlike many firms, we do not begin billing until resources are fully onboarded, have the access they need, and are ready to contribute effectively.
Clients who experience IQA often come away with a very different view of what QA can do. Not because we make bigger promises, but because…
We bring a higher level of firepower to the work.
YOU DON’T NEED A BIGGER QA TEAM. YOU NEED A BETTER ONE.
If your current QA approach is slowing delivery, draining resources, or allowing too much risk through the system, it may be time to raise the standard. IQA helps carriers make more headway without more headcount, by bringing sharper thinking, stronger structure, and better execution to every stage of testing.
See how better QA can improve speed, quality, and confidence across your delivery lifecycle.