INSPIRATION FOR INFORCE CAME FROM INSIDE​

Brian MacKenzie, our founder, understands the enormity of the challenges facing CIOs and others responsible for getting the most out of their insurance systems technology. He also understands the stress and frustrations that often come with finding outside help to do it. He experienced it firsthand while working on your side of the fence as project manager at a fast-growing P&C insurance company early in his career.

Brian SAW LOTS OF ROOM FOR IMPROVEMENT

Knowing there had to be a better way, Brian was inspired to set out on his own and create a different type of resource…one that would deliver all the services insurers are looking for when they go outside for help minus the typical shortcomings. In 2009, with that clear yet ambitious vision, he founded INFORCE with just one customer and one employee.

Brian MacKenzie
Cleveland - insurance systems technology

PREFERRING NORTH SHORE OVER OFFSHORE

For the first decade, with the INFORCE business steadily growing, Brian remained keenly aware that the company’s success was driven by the caliber of work his team was delivering. To safeguard that level of quality, INFORCE performed all the work with a 100% inhouse team based on the America’s north coast in Cleveland, Ohio. After all, undercutting the competition was never the goal. Being more reliable was.

Bridge the gap for insurance systems technology

OUR BRIDGE ABROAD

So, how did INFORCE become a multinational insurance systems technology and consulting firm with significant in-house resources located overseas? Simple. Back in 2018, our Chief Technical Architect (who’d been with us since our early years in Cleveland) asked if he could work from home. Why not? Anything to keep great talent, right? Well, home for Peter happened to be in Serbia.

LONG STORY SHORT

Not only was our Chief Technical Leader thrilled with the flexibility and happy to be back home with family and lifelong friends in Serbia, but when it came time to add staff, knocking on his doorstep was an untapped pool of incredible talent. Who knew? For every new job opening we posted, we were met with a long line of candidates with the ideal aptitude and attitude to excel at the work we do.

ENJOY THE STABILITY OF EMPLOYEE RETENTION of over 95%

Experience what it’s like to complete a project with the entire team that started it still intact when the project’s completed. While it’s a rare occurrence in an industry suffering from a turnover rate of 30% or more, it’s business as usual with INFORCE.

FINDING AND KEEPING GREAT PEOPLE

As everyone in this business knows, building a formidable team of analysts, engineers, developers, and consultants is not easy. Not only do you have to find and attract top-notch talent, you then have to find a way to keep them. We’ve gotten quite good at both, knowing it’s what makes or breaks us.

OUR LEADERSHIP TEAM
Brian macKenzie
Brian
MacKenzie
president & CEO
Brian sets the vision that drives INFORCE’s mission to redefine how carriers achieve digital transformation. He champions a culture of innovation and execution, ensuring every partnership delivers faster, smoother, and more meaningful results.
Predrag Vostinic
Peter
Vostinic
EVP, Global Operations
Peter builds the operational engine that allows INFORCE to deliver at speed and scale. He ensures the organization stays lean, focused, and highly efficient, providing the foundation for consistently delivering complex projects with precision.
Veljko Vostinic
Veljko
Vostinic
SVP, Global Delivery
Vel leads global delivery with a relentless focus on precision, speed, and technical excellence. He ensures complex insurance solutions are executed seamlessly, upholding the standards that define the INFORCE reputation worldwide.
Andrija Otasevic
Andrija
Otasevic
Director, Solution Engineering
Andrija leads the design of scalable, insurance-focused solutions that connect business needs with technical execution. He ensures every implementation is built for speed, adaptability, and lasting value.
Mirko Kovacevic
Mirko
Kovacevic
SVP, Partnerships & Alliances
Mirko ensures clients realize the full value of their investment by closing the gap between implementation and operational impact. He leads the post-sales journey, driving measurable results and long-term success.
Katie Desai
Katie
Desai
Head of Data & Reporting
Katie drives the data strategy that powers INFORCE’s operational precision and growth. She transforms internal data into clear, actionable insight, keeping teams aligned, focused, and performing at a high level.
Rick Riley
Rick
Riley
SVP, Communications
Rick defines the INFORCE brand and creative direction, ensuring our message cuts through with clarity and confidence. He translates complex capabilities into bold, compelling narratives that position INFORCE as a leader in the market.
Dejan Popovic
Dejan
Popovic
Solution Architect
Dejan designs solution frameworks that bring clarity and structure to complex challenges. He ensures implementations start strong, built for efficient delivery and long-term performance.
Petar Mitic
Petar
Mitic
Lead Software Engineer
Petar leads the development of robust, high-performing systems that support complex insurance initiatives. He turns technical vision into disciplined, reliable execution.
Ana Korac
Ana
Korac
Quality Assurance Manager
Ana drives quality across the delivery lifecycle, ensuring every solution performs as intended in real-world conditions. She brings rigor and accountability to every stage of testing.
Olivera Kuzmanovic
Olivera
Kuzmanovic
Senior Business Analyst
Olivera translates business needs into clear, actionable direction for delivery teams. She ensures solutions stay tightly aligned to client priorities and real business outcomes.
Nenad Prodovic
Nenad
Prodovic
Solution Architect
Nenad develops solution strategies that simplify complexity and create a clear path forward. He focuses on architectures that are both practical to implement and built to last.
Nikola Furundzic
Nikola
Furundzic
Lead Software Engineer
Nikola leads engineering efforts that deliver scalable, dependable systems. He drives consistency, quality, and strong execution across development teams.
Luka Jevremovic
Luka
Jevremovic
Lead Software Engineer
Luka brings focus and momentum to development teams, ensuring work progresses efficiently without sacrificing quality. He helps turn complex requirements into working solutions quickly and effectively.
Luna Nikolic
Luna
Nikolic
Senior Project Manager
Luna drives projects forward with clarity, structure, and accountability. She keeps teams aligned and focused, ensuring consistent progress and successful delivery.
Zlatan Soskic
Zlatan
Soskic
Director of Training & Development
Professor Zlatan joined our team to establish and lead the INFORCE Academy, building a foundation for developing elite technical and insurance talent. He continues to shape how our teams grow, ensuring we consistently deliver at a higher level.
Bojan Minic
Bojan
Minic
Director, Engagement Staffing
Bojan ensures the right talent is in place to meet the demands of every engagement. He aligns skills, timing, and team composition to support strong, efficient delivery.
Ivana Antonijevic
Ivana
Antonijevic
Director, Quality Engineering
Andrija leads integration efforts that make complex systems work together seamlessly. He ensures data and platforms connect cleanly, enabling faster and more effective outcomes.
andrija
Radovanovic
Director, Software Integrations
Andrija leads integration efforts that make complex systems work together seamlessly. He ensures data and platforms connect cleanly, enabling faster and more effective outcomes.
Wayde Winter
Wayde
Winter
Solution Architect
Wayde defines solution paths that balance business goals with technical reality. He creates clear architectural direction that supports efficient execution and durable results.
Ksenija Zdravkovic
Ksenija
Zdravkovic
Initial Training Program Coordinator
Ksenija leads the entry point into the INFORCE Academy, shaping candidates’ first experience and ensuring they develop strong foundational skills within a focused timeframe, while identifying those with the potential, mindset, and drive to succeed.
Petar Vukicevic
Petar
Vukicevic
Basic Training Program Coordinator
Petar develops confident QA professionals by teaching structured testing grounded in real delivery scenarios. He emphasizes clarity, critical thinking, and accountability for quality, ensuring trainees understand both system behavior and business impact.
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